Are all the consultants available 24 hrs?

You need to take an appointment by calling on 022-40543000. Doctors are available from 9 am to 9 pm in the OPD. In case of emergency please contact at our emergency 24*7 and please dial 022-61784400.

What are the facilities available in the hospital?

One attendant are allowed to stay with the patient in IP areas and for ICU and ICCU patient we have provided separate dormitory for male and female relatives.

Do we need pay any advance at the time of admission?

As per our policy it is compulsory to pay a deposit at the hospital.

Is your hospital open in the night for all kinds of emergency?

Yes, we have 24*7 emergency facility along with diagnostic facility of Radiology Pathology and 24 Hrs. Pharmacy with all emergency services.

What is the procedure for a patient to get admitted in the hospital?

Patient can get direct admission by contacting at IPD billing department or through ER or OPD.

Planned Hospitalization

In case of planned hospitalization, you should have been advised admission by a specialist. In case of cashless/TPA admission  you must apply for an approval of the estimated hospital expenses directly with your TPA at least 4-5 days prior to the date of hospitalization.

In case you have not applied for a pre-authorization sufficiently in advance or if the doctor treating you advises you to get hospitalized immediately after the consultation, our Insurance Desk will assist you through the pre-authorization procedure.

However, you will need to bear in mind that on behalf of the hospital, Insurance Desk is only a facilitator and can in no way influence the decision on the approval.

What are prerequisites for a health check-up facility at your hospital?

We have a premium health check-up department.  For more information please call on mob.no. 022-61784444 / 8291101001.

Prerequisites are as follows:

1.  All health checks are conducted by prior appointment only.

2. The entire checkup takes around 5-6 hours depending on the package. Packages having Pap smear test will be dispatched after 3 days.

3. Please contact health checkup department prior for appointment on 8291101001 or 022-61784444  (8.00am – 4.00pm).

4. Eye lenses, if any, should be removed before coming for checkup.

5. You are advised to wear loose and comfortable clothing. Remove jewelry before coming for health  checkup.

6. Kindly carry all your medicines on the day of appointment.

7. Kindly bring along previous medical records, if any. Also bring any hearing aids, visual aids like  spectacles or any other aids that you use.

8. Any additional investigations or consultation will be done only after prior appointment.

9. Additional tests, investigations or consultation can be conducted on request or requirement, but they  will be billed in addition to the cost of your health check package.

10. For Cardiac, Diabetic, and Executive Health Check-Up either TMT or ECHO will be done based on  advice

11. Please come on an empty Stomach with overnight fasting of 10 to 12 hrs. However, you are advised to have 2-3 glasses of plain water, to enable a full bladder to facilitate an ultra sound

12. Light dinner on the previous night is recommended and avoids alcohol 3 days prior to the health checkup.

13. A small stool and urine sample should be brought in the sterilized containers which are readily available in medical stores, Wockhardt Health Check Center or Wockhardt Hospital Lab.

14. Jogging shoes are preferable for the Tread Mill Test.

15. Company sponsored clients are requested to carry referral letter along with company ID proof.

16. Men are requested to shave their chest to ensure a good ECG/Tread Mill Test.  However if not done, it will be done at the hospital.

17. For Females: The Hospital shall not conduct certain investigations like X-ray for    pregnant women. Mammography is not advised below age of 40 years unless having history of breast cancer. However, USG breast will be done below 40 years. PAP smear test cannot be done during menstruation.

18. No other test/consultation can be substituted with other test or any other person.

When do I collect my lab reports from the hospital?

Please collect it from ground floor from 10 am to 7 pm on all working days.

Does the hospital have a 24 hour Pharmacy?

Yes, we have a well-stocked pharmacy.